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PRIVACY POLICY

AZUREX LTD | MAURITIUS

Effective Date: 11 October 2026
Website: https://www.azurex.cc
 

1. Introduction
 

AZUREX LTD ("AZUREX", "we", "us" or "our") is a company registered in the Republic of Mauritius, specialising in premium natural crystals, amethyst geodes, decorative minerals and exclusive mineral collections for private residences, luxury hospitality, wellness environments, interior design projects and collectors.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, protect and disclose personal information when you visit our website, communicate with us, enquire about our products or engage in business with AZUREX LTD.

We process personal information in accordance with the Mauritius Data Protection Act 2017 and, where applicable, the European Union General Data Protection Regulation (GDPR).
 

2. Data Controller
 

The organisation responsible for processing your personal information is:
 

AZUREX LTD
Biswal House 2
Camp Benoit
90808 Petite Riviere
MAURITIUS
 

Business Registration Number (BRN): C24208664

Email: info@azurex.cc
Website: https://www.azurex.cc
 

For questions regarding privacy, personal information or your data protection rights, please contact us at info@azurex.cc.
 

3. Personal Information We Collect
 

Depending on your interactions with AZUREX LTD, we may collect and process the following categories of personal information:
 

3.1 Personal and Contact Information

  • First name and surname

  • Company or organisation name

  • Professional title or position

  • Email address

  • Telephone number

  • Billing and delivery addresses

  • Country of residence or business location
     

3.2 Business and Transaction Information

  • Product enquiries and requests for quotations

  • Orders and purchase information

  • Invoices and payment confirmations

  • Delivery and shipping information

  • Customer correspondence

  • Business relationship history
     

3.3 Website and Technical Information

When you visit our website, certain technical information may be collected, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Website access dates and times

  • Pages visited and navigation patterns

  • Cookie preferences and related technical identifiers
     

3.4 Communication Information

We may retain communications exchanged through email, telephone, website contact forms, WhatsApp, social media or other communication channels.

We collect personal information only where it is relevant and reasonably necessary for our legitimate business activities.
 

4. Purposes of Processing Personal Information
 

AZUREX LTD may use personal information for the following purposes:

  • Responding to enquiries about crystals, minerals and decorative objects.

  • Providing product information, quotations and availability details.

  • Processing purchases, invoices, payments and deliveries.

  • Managing customer relationships and after-sales services.

  • Communicating with collectors, interior designers, architects, hotels, wellness businesses and commercial partners.

  • Coordinating exhibitions, product presentations and business collaborations.

  • Sending marketing communications where legally permitted.

  • Improving website functionality and user experience.

  • Maintaining website and information security.

  • Preventing fraud and unauthorised activities.

  • Complying with legal, tax, accounting and regulatory obligations.

We do not sell personal information to third parties.


5. Legal Basis for Processing
 

Where applicable, personal information is processed on one or more of the following legal grounds:

Contractual Necessity

Processing required to prepare, enter into or fulfil a contract, including responding to purchase requests, issuing quotations and arranging deliveries.

Legal Obligations

Processing necessary to comply with applicable accounting, taxation, regulatory and other legal requirements.

Legitimate Interests

Processing necessary for legitimate business purposes, including customer relationship management, business communications, fraud prevention and website security, provided that such interests do not override applicable individual rights.

Consent

Where required, we obtain consent before processing personal information for specific purposes, including certain direct marketing activities and non-essential cookies.

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
 

6. Website Hosting and Technology Providers
 

Our website, www.azurex.cc, is created and operated using the website platform provided by Wix.com Ltd. and its affiliated companies ("Wix").

Wix provides website hosting, content management, technical infrastructure, security features and other website-related services.

When you visit our website or interact with its features, certain personal information may be processed through Wix's infrastructure, including:
 

  • IP addresses and technical connection information

  • Browser and device information

  • Website usage and navigation data

  • Information submitted through contact forms

  • Communication and enquiry details

  • Cookies and similar technologies
     

Personal information may be processed or stored through Wix's infrastructure in different countries, subject to applicable data protection requirements and appropriate international transfer safeguards.

Wix's processing of personal information is governed by its applicable contractual terms and privacy arrangements.

For further information, please consult the official Wix Privacy Policy:

https://www.wix.com/about/privacy

Additional third-party services may be used depending on the website's actual configuration.
 

7. Cookies and Website Analytics
 

Our website may use cookies and similar technologies to support website functionality and improve the visitor experience.

Cookies may include:
 

Essential Cookies

Necessary for the proper functioning, security and operation of the website.

Preference Cookies

Used to remember visitor settings and preferences.

Analytics Cookies

Where enabled, used to understand website traffic, visitor interactions and website performance.

Marketing Cookies

Where implemented, used to measure advertising effectiveness or support relevant marketing activities.

Where required by applicable law, non-essential cookies will only be activated after the visitor has provided valid consent.

Visitors may manage their preferences through available cookie controls or browser settings.

Disabling certain cookies may affect the functionality of the website.
 

8. Marketing and Promotional Communications
 

AZUREX LTD may communicate information about its products, collections, exhibitions and business activities.

These communications may include:
 

  • New crystal and mineral collections

  • Exclusive amethyst geodes and decorative objects

  • Product launches and special presentations

  • Interior design and luxury hospitality collaborations

  • Wellness and architectural applications of natural crystals

  • Company news and special offers
     

We send direct electronic marketing communications only where permitted under applicable law, including where required consent has been obtained.

You may withdraw your consent or unsubscribe from marketing communications at any time by contacting info@azurex.cc or using an available unsubscribe mechanism.
 

9. Disclosure of Personal Information
 

We may disclose personal information to trusted third parties where reasonably necessary for business operations.

These may include:

  • Wix and other website technology providers

  • Accounting and auditing professionals

  • Legal and corporate service providers

  • Banks and payment service providers

  • Shipping, logistics and delivery companies

  • Customer relationship management providers

  • Government authorities and regulators where legally required
     

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

Where third parties process personal information on our behalf, appropriate contractual and organisational safeguards will be applied as required by law.
 

10. International Data Transfers
 

AZUREX LTD operates from Mauritius and may engage with customers, suppliers and business partners internationally.

Personal information may therefore be transferred to or processed in countries outside Mauritius, including through the use of Wix's international hosting and technology infrastructure.

Where such transfers occur, we will implement safeguards required by applicable data protection legislation.

For personal information subject to the GDPR, transfers outside the European Economic Area will be conducted using an applicable lawful transfer mechanism where required.
 

11. Data Security
 

We take reasonable technical and organisational measures to protect personal information against unauthorised access, unlawful processing, accidental loss, alteration, disclosure or destruction.

Depending on the systems used, these measures may include:
 

  • Access restrictions and user authentication

  • Secure website connections

  • Appropriate access permissions

  • Secure business communication systems

  • Software maintenance and security updates

  • Restricted access to customer and transaction records
     

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
 

12. Data Retention
 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet applicable legal obligations.
 

Retention periods may vary depending on:
 

  • The nature of the information

  • The duration of the customer or business relationship

  • Contractual requirements

  • Accounting and taxation obligations

  • Applicable legal limitation periods

  • Legitimate business requirements

When personal information is no longer required, it will be securely deleted, anonymised or otherwise handled in accordance with applicable law.
 

13. Your Data Protection Rights
 

Depending on the applicable legislation and circumstances, you may have the right to:

Right of Access

Request information about the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of personal information where legally applicable.

Right to Restriction

Request restrictions on certain processing activities.

Right to Object

Object to processing based on particular legal grounds, including direct marketing.

Right to Data Portability

Request transfer of eligible personal information in a structured, commonly used and machine-readable format where applicable.

Right to Withdraw Consent

Withdraw previously provided consent at any time.

Right to Lodge a Complaint

Submit a complaint to the relevant data protection supervisory authority.

To exercise your rights, please contact:

info@azurex.cc
 

We will review and respond to requests in accordance with applicable legal requirements and statutory timeframes.
 

14. Children's Privacy
 

Our website and products are primarily intended for adult customers, professional buyers, businesses and collectors.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate measures to delete or otherwise address that information.
 

15. Third-Party Websites and Social Media
 

Our website may contain links to external websites, social media platforms or third-party services.

These may include professional networking platforms, social media channels or external business services.

AZUREX LTD is not responsible for the privacy policies, data processing practices or content of independently operated third-party websites.

Visitors are encouraged to review the relevant privacy policies before providing personal information to external services.
 

16. Automated Decision-Making
 

AZUREX LTD does not currently intend to use personal information for decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

If such processing is introduced, we will provide the information and safeguards required by applicable law.
 

17. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in legislation, business activities, website technology or data processing practices.

The latest version will be made available on our website.

The effective date displayed at the beginning of this document indicates when the policy was last updated.

Where required by applicable law, we will provide additional notice of material changes.
 

18. Contact Information
 

For any questions, concerns or requests regarding this Privacy Policy or the processing of personal information, please contact:
 

AZUREX LTD
Biswal House 2
Camp Benoit
90808 Petite Riviere
MAURITIUS

BRN: C24208664
Email: info@azurex.cc
Website: https://www.azurex.cc
 

19. Supervisory Authority
 

Individuals may contact the competent data protection authority in Mauritius:

Data Protection Office
Republic of Mauritius
Website: https://dataprotection.govmu.org

Where the GDPR applies, individuals may also have the right to lodge a complaint with a competent supervisory authority within the European Economic Area.
 

© 2026 AZUREX LTD. All Rights Reserved.
 

Natural Crystals. Exceptional Spaces. Inspired Wellbeing.

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